IT Administrator

JOB TYPE LOCATION COMPANY
Full Time Portomaso Business Tower Tumas Group

Description

An opportunity has arisen for an IT Administrator to form part of the IT department on a full-time basis.  The selected candidate will work on a range of technologies and devices in different areas of the company and will support users in day-to-day issues.

Duties and Responsibilities include:

  • Act as a first line of support to end users.
  • Troubleshoot and resolve general issues with network devices, printers, servers, desktops, notebooks, peripherals, WiFi systems, and telephone systems.
  • Install, configure, repair, upgrade, and maintain servers, desktops, laptops, etc.
  • Install, update, and configure operating systems and applications.
  • Provide support over internal applications and software, wireless networks, etc.
  • Set up and maintain users, access permissions, mailboxes, etc.
  • Engage with staff face-to-face, over the phone or email to help set up or resolve issues.
  • Ensure that work is carried out within acceptable timeframes.
  • Manage system backups and data recovery operations.
  • Provide regular status updates to the IT Manager.
  • Assist with emergency support.

Education & Experience:

  • A minimum of MQF Level 4 diploma in IT and/or industry certifications by various vendors are essential.
  • Knowledgeable on Network configuration and security.
  • Experience in handling general support and maintenance on server infrastructures.
  • Strong knowledge of Microsoft Operating Systems and Office applications.
  • Knowledge on virtualised environments will be considered an asset.
  • Previous work experience in similar roles will be considered a strong asset.

Skills:

  • Good communication and problem-solving skills.
  • Excellent command of both Maltese and English.
  • Eager to continuously learn and improve.
  • Ability to manage time and pending tasks.
  • Be able to work in a team, as well as individually with limited supervision.
  • Be proactive and take initiatives.
  • Demonstrate attention to detail.
  • Be able to work under pressure.

Being naturally interested in and learning on latest hardware/software technologies

APPLY FOR THIS POSITION

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